iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures

When charging iPhone, make sure to leave it charging until it is fully charged. Youll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this .

If you are using iPhone on a CDMA network, update the Preferred Roaming List (PRL). Contact your carrier for assistance.

For more information about repairing or modifying iPhone, see the product information and safety guide for your iPhone.

In speakerphone mode and using the phone with the display:

While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.

Make sure iPhone is set to play sound through the headset. Tap Audio Source and choose iPhone Bluetooth Headset.

To lock the phone, press the Sleep/Wake button. Note: By deult, if you dont touch the screen for a minute, iPhone locks automatically.

Insert the stereo headset and play audio using the iPod app. Verify both left and right channels are functioning.

iPhone 4 or later: Audio issues with speakerphone, FaceTime, video recording,

If the iPhone is in a protective case, remove it from the case. If there is a protective film on the display, remove the film.

To test, open the Calculator application while holding the iPhone vertically (portrait mode). The standard calculator should appear. Then rotate the iPhone to a horizontal position (landscape mode), and the scientific calculator should appear.

If your iPhone is in a case, try removing it to ensure that the case isnt interfering with the cell signal strength.

If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.

Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).

Note:Installing the latest version of iOS may resolve the issue. If your device has the latest iOS version installed, please locate your symptom and continue troubleshooting.

Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.

Note: When charging using a computer, dont connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer thats not turned on or is in sleep or standby mode, the iPhone battery may drain.

Press the Home buttoniPhone to return to the Home screen and then press the Sleep/Wake button to lock the iPhone.

Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.

Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes wont play).

If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.

Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.

Permanent hearing loss may occur if the receiver, earbuds, headphones, speakerphone, or earpieces are used at high volume. Set the volume to a safe level. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected. Hearing experts suggest that to protect your hearing:

Note: Your iPhone may be able to receive calls in as little as 15 minutes after activation. If you are migrating your current phone number, it can take longerup to several days, depending on the type and status of your former service accountbefore calls are routed to iPhone. In the meantime, you can make calls and use the devices other features.

Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer thats turned off or is in sleep or standby mode, the battery may drain.

Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesnt appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.

Still images: Remain steady while taking the picture. If you move too r in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.

Limit the amount of time you use the receiver, earbuds, headphones, speakerphone, or earpieces at high volume.

If you have left the displays clear protective-plastic film with which iPhone shipped on the device, remove it.

See About iPhone, iPad, iPhone, and iPod accessories and Troubleshooting iPhone, iPad, and iPod touch accessories for troubleshooting information.

If the iPhone still does not pair with the headset, remove all records of other Bluetooth paired devices. Choose Settings Bluetooth and tap the iPhone Hardware troubleshooting. Then choose Forget this device.

If service is still intermittent and your iPhone has a SIM card, contact your carrier or visit your local Apple Retail Store to see if the SIM should be replaced.

If the issue is not solved with a known good headset, and the settings are correct on the iPhone, replace the iPhone.

If you do not see the Camera app on the Home screen,new york asian escort try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings General Restrictions.

If the issue exists only in certain applications, try removing and reinstalling those applications. For further assistance in installing and troubleshooting applications see this article

If the screen still displays the low-battery icon, try turning iPhone off and then on again.

Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.

The bottom mic near the headset jack, the mic in the receiver opening, and the mic near the rear camera on iPhone 5

If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.

The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.

You should see this image when iPhone begins to charge:

No cell signal strength anywhere

If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wall and slide the slider.

Verify that the Auto-Brightness setting (Settings Brightness and Wall) is set to ON, and that the Brightness level is set near the middle of the slider.

First, see the iPhone Call and Connection Assistant for troubleshooting steps.

In the Bluetooth settings pane, verify that the headset is discoverable. (For third-party Bluetooth headsets, refer to the manual for instructions on setup, headset discovery, and deult security codes. For the Apple Bluetooth Headset, press and hold the headset button until you hear five quick, high beeps in the earpiece. The status light repeatedly flashes green when the headset is discoverable.)

In FaceTime or video recording, verify that both the mic in the receiver opening and the mic near the rear camera are not blocked.

Intermittent service in an area with good coverage

If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod Now Playing, then tap Play.

or people hear noise when I call them

Remember that photos, webpages, and applications will not change viewing-orientation modes when iPhone is lying flat. Hold iPhone vertically to switch between portrait and landscape modes or vice versa.

In a bright environment, cover the top third of the iPhone to block the light, then press the Sleep/Wake button or the Home button to wake the phone. Slide the slider to unlock the phone.

Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.

Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.

Important: Information about products not manuctured by Apple is provided for information purposes only and does not constitute Apples recommendation or endorsement. Please contact the vendor for additional information.

On iPhone, make sure Bluetooth is turned on: In the Home screen, choose Settings Bluetooth and turn Bluetooth on.

Note: Certain apps and features may support only one mode, landscape or portrait. For example, the Videos app plays video in landscape mode, and Reminders uses only portrait mode. Not all applications on iPhone use landscape mode.

If the headset does not appear, ensure it is discoverable and not currently paired with another phone.

Never attempt to repair or modify iPhone yourself. Disassembling iPhone, including the removal of external screws, may cause damage that is not covered under the warranty. iPhone does not contain any user-serviceable parts, except for the SIM tray and SIM card on GSM models. Service should only be provided by an authorized service provider.

Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.

The ambient light sensor brightens the display when using the iPhone in brightly lit environments, and dims the display in low light. To test this sensor, do the following:

If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.

Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.

From the Home screen Tap Settings and turn airplane mode on. When airplane mode is on, appears in the status bar at the top of the screen, and no cell phone, radio, Wi-Fi, or Bluetooth signals are emitted from iPhone.

If the issue persists, try resetting the iPhone while connected to the iPhone charger.

Third-party Bluetooth headsets may not be compatible with all iPhone models. Before troubleshooting or setting up service, check the products website and verify that the headset is compatible with your iPhone.

The low-battery image appears, even after the phone has charged for at least 20 minutes: See iPhone displays the low-battery image and is unresponsive symptom in this article.

If you see the image below, charge the phone with an iPhone USB power adapter for at least 15 minutes.

If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.